Coronavirus Latest Updates

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Mountainside Residential Care Center

At Mountainside Residential Care Center — Quality Care Comes First.

Mountainside Residential Care Center is an award-winning 82-bed enhanced care facility, having received a 5-Star rating from Medicare’s “Nursing Home Compare” and received 5-star ratings in U.S. News & World Report’s Best Nursing Homes 2011, 2012, 2013, 2014, 2015, 2016, 2017 and 2018 issues.

Not only is Mountainside Residential Care Center rated as one of the top nursing homes nationwide for providing excellence in care — we are also setting the pace for outstanding care and quality services in other ways too.

  • 5 Star Rating from Medicare “Nursing Home Compare.”
  • Licensed by the New York State Department of Health.
  • Certified by the Centers for Medicare and Medicaid Services.
  • Recognized by the Human Rights Campaign Foundation as a “Leader in LGBT Healthcare Equality” in the 2013, 2014, 2015 and 2016 Healthcare Equality Index, and named a Top Performer in the Healthcare Equality Index 2017 report. It is the policy of Mountainside Residential Care Center to admit and serve all persons (regardless of race, color, sex, creed, handicap, payment source, age, national origin, sexual orientation, gender identity or religion) who require nursing home care and desire to be admitted. It is the policy of Mountainside Residential Care Center to not deny visitation privileges based on race, religion, ethnicity, language, culture, size, gender, sexual orientation, gender identity, gender expression, socioeconomic status, physical or mental ability/disability.
  • A charter member for the Advancing Excellence in America’s Nursing Homes.
  • Nationally certified wound care nurses on staff through the National Alliance of Wound Care (NAWC).
  • Dedicated staff to assist qualifying residents with the Restorative Nursing Program which has nursing interventions that promote the resident’s ability to adapt and adjust to living as independently and safely as possible.
  • Advanced technology with a comprehensive electronic medical record that improves the resident’s quality of care.
  • Recognized by the Health care Association of New York State “Pinnacle Award” and featured in the Profiles in Quality and Patient Safety publication for achievements in quality improvement and patient safety.
  • Collaboration with all members of the interdisciplinary team to ensure the best care possible for each resident.
  • Consistent staffing so residents see the same caregivers (registered nurse, licensed practical nurse or certified nursing assistant) almost every time they are on duty to help residents feel comfortable by receiving care from caregivers they know and who understand their personal preferences and needs.


Mountainside Residential Care Center
42158 State Highway 28
Margaretville, NY 12455
Get Directions

Coronavirus (COVID-19): Maintaining a Safe and Effective Care Environment

A safe and effective care environment is our highest priority, and Westchester Medical Center Health Network (WMCHealth) hospitals and medical practices have undertaken the necessary steps to protect our patients, visitors and workforce as the novel coronavirus (COVID-19) situation evolves.


New visitation restrictions are in effect.  Patients at Mountainside Residential Care Center, will not be allowed visitors.   

  •  While visitor restrictions are in place there are other methods to facilitate communication,  such as phone, Facetime, and others.
  • We are happy to work with your loved one on this.

Our Plans for Care

All WMCHealth hospitals and medical practices have long-standing and the most up-to-date protocols in place to respond to infectious diseases. These protocols include, but are not limited to, strict adherence to care guidelines, protective attire and the use of negative-pressure environments to contain airborne pathogens. We routinely train our staff on these protocols and protocol adherence is monitored by infection prevention specialists.

As an added safety precaution, multilingual signs are present at key hospital entry points asking patients and visitors to share their potential for exposures, such as recent travel, symptoms and local exposure

If a patient arrives at a WMCHealth member hospital or medical practice with a suspicion of COVID-19 exposure or if key symptoms are present, the patient will be masked and escorted to an isolated and contained area for additional evaluation and care in cooperation with public health agencies, such as the New York State Department of Health (DOH) and the Centers for Disease Control and Prevention (CDC). 

Our Commitment

WMCHealth is committed to providing a safe and comfortable care environment for patients, their families and our staff at all of our member hospitals and medical practices throughout the Hudson Valley. Our care specialists are working collaboratively with public health agencies and closely monitoring COVID-19 developments.

Please call the DOH’s coronavirus hotline at 888.364.3065 or visit Health.NY.Gov
 for additional information and prevention tips.

Please read our Pandemic Emergency Plan (PEP).  Our PEP is available upon request.

Updated: September 16, 2020

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